Returns Policy

We want you and your pet to be completely happy with every Tailmere purchase. If for any reason you're not satisfied, contact us within 30 days of receiving your order at tailmere.storesupport@gmail.com.

We'll offer a replacement, store credit or full refund at our discretion. Items must be unused and in original packaging for a full refund.

This policy does not affect your statutory rights under the UK Consumer Rights Act 2015.